ELEXICON ENERGY WON’T DISCONNECT YOU
GRAVENHURST — Hydro customers with one of the local utilities have been promised a reprieve.
Elexicon Energy (formerly Veridian Connections) says it “recognizes that this is a very difficult time for everyone, and we want our customers to know that we’re here to help and support them.”
Elexicon is suspending all electricity disconnections until further notice.
They say that if you are concerned about paying your bill, are experiencing hardship or have been impacted by the COVID-19 pandemic, call them to discuss extended bill payment options and financial assistance programs.
“The coronavirus disease situation is evolving rapidly, and I would like to reassure our customers that we continue to actively monitor public health authority websites for news and updates. Elexicon Energy is committed to ensuring a safe workplace for our employees, a reliable hydro system for our customers, and providing the tools and resources customers rely on to pay their bills, find and receive outage information and stay informed.” Lesley Gallinger, president and CEO.
“We hope these added measures provide customers with peace of mind so they can concentrate on what matters most – keeping their loved ones safe.”
As well, all Elexicon Energy offices remain closed to the public until further notice.
Contact their customer care line at: 905-420-8440 or 1-888-420-0070.
Email: [email protected].
March 17, 2020 @ 11:00 pm
Is there not already a law that Gas or Hydro can’t be shut off in Ontario between Nov1 and April 30th. This law came into affect a couple years ago. So if I’m not mistaken, they can’t shut you off right now anyway.